At the Black Horse Inn, we are committed to respecting and protecting your privacy. This policy outlines how we collect, use, and store any personal information you provide through our website.
What We Collect
The only information we collect is what you choose to send us through one of the following:
- Our contact form
- Our reservation enquiry form
This may include:
- Your name
- Email address
- Phone number
- Your message or enquiry
What We Do With Your Information
We use the information you provide solely to:
- Respond to your enquiry
- Process a booking request
- Contact you if we need further details to help you
We will never use your information for marketing purposes, and we will never sell, share or pass your details on to anyone else.
How We Store Your Information
Messages sent through our website are delivered securely to our email inbox and stored in line with standard email practices. We take all reasonable steps to ensure your details are kept safe and are only accessible to staff who need them in order to respond.
Cookies
We do not use tracking cookies, marketing pixels, analytics tools, or any third-party advertising systems. Our website may use a basic session cookie to support functionality (such as submitting a form), but nothing more.
Your Rights
You are entitled to know what information we hold about you. If you’ve contacted us and would like your message removed from our records, just let us know and we’ll be happy to delete it.